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Avanti The Bear Den › Privacy Policy

Privacy Policy

Effective Date: [INSERT EFFECTIVE DATE]
Last Updated: [INSERT LAST UPDATED DATE]

Avanti The Bear Den respects your privacy. This Privacy Policy explains how Avanti The Bear Den, a private wildlife sanctuary cabin experience located in Crown Point, Indiana, collects, uses, stores, shares, and protects information when you visit our website, submit an inquiry, request a stay, communicate with us, or use our booking-related services.

For purposes of this Privacy Policy, "Avanti The Bear Den," "we," "our," or "us" refers to the operator of Avanti The Bear Den. "You" or "your" refers to website visitors, prospective guests, confirmed guests, and anyone who communicates with us through the website or related booking channels.

This Privacy Policy applies to information collected through:

This Privacy Policy does not apply to websites, platforms, or services we do not own or control.

1. Information We Collect

We collect information that you voluntarily provide, information collected automatically when you use our website, and information connected to reservations, guest communications, and property operations.

Information You Provide Directly

When you submit a booking request, inquiry form, or contact request, we may collect:

If you book a stay, we may also collect reservation-related details such as:

Please do not submit sensitive personal information unless it is necessary for your inquiry or reservation. For example, do not send Social Security numbers, medical records, financial account details, or other unnecessary sensitive information through general inquiry forms.

Payment Information

If payment is collected online, payment information may be processed by a third-party payment processor. We may receive limited payment-related information such as transaction status, deposit confirmation, payment amount, billing name, partial card details, or payment reference numbers.

We do not intentionally store full credit card numbers on our website.

Communications Information

If you contact us by email, phone, text message, website form, or another communication method, we may collect and retain:

Website and Device Information

When you visit our website, we or our service providers may automatically collect certain information, including:

This information helps us understand how people use the website, improve performance, maintain security, and evaluate marketing effectiveness.

On-Property Information

Avanti The Bear Den is a private wildlife sanctuary cabin experience. For safety, property management, animal welfare, security, insurance, and operational purposes, we may collect or create records related to:

If cameras, security systems, or similar monitoring tools are used on the property, they are used for legitimate safety, security, animal welfare, and property protection purposes. They are not intended for inappropriate monitoring of private interior guest spaces.

2. How We Use Information

We use collected information for legitimate business, operational, safety, legal, and customer service purposes, including to:

3. Email and Text Message Communications

If you provide your email address or phone number, we may use that information to communicate with you about your inquiry, booking request, confirmed reservation, stay instructions, property policies, payment status, cancellations, safety notices, or related customer service matters.

If you opt in to receive text messages, you agree that Avanti The Bear Den may send text messages related to your inquiry, reservation, reminders, guest instructions, or customer service. Message and data rates may apply. Message frequency may vary.

You may opt out of non-essential text messages by replying STOP. You may request help by replying HELP or contacting us directly.

We do not sell or rent mobile phone numbers. We do not share SMS opt-in information with third parties for their independent marketing purposes.

Marketing messages, if used, will only be sent where permitted by law and where appropriate consent has been obtained.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, analytics tools, or similar technologies to:

You may be able to limit or block cookies through your browser settings. Some website features may not work properly if cookies are disabled.

If we use third-party analytics or advertising tools, those providers may collect information according to their own privacy policies.

5. How We Share Information

We do not sell your personal information in the ordinary sense of exchanging it for money.

We may share information with trusted service providers and business partners who help us operate the website, manage reservations, process payments, communicate with guests, host data, provide customer support, analyze website performance, maintain security, or operate our business.

These may include:

We may also share information when necessary to:

We do not authorize service providers to use your information for their own unrelated marketing purposes.

6. Children's Privacy

Avanti The Bear Den may be family friendly, but our website is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website.

If a parent or guardian believes a child under 13 has submitted personal information to us, please contact us so we can review and delete the information where appropriate.

Parents or guardians are responsible for submitting booking inquiries and reservation information on behalf of minors.

7. Guest Photos, Reviews, and User-Submitted Content

If you submit a review, testimonial, photo, video, social media post, or other content to us, we may use it with your permission for business, marketing, website, social media, or promotional purposes.

We will not intentionally publish private booking details, exact private address information, payment details, or sensitive guest information in public marketing materials.

If you tag Avanti The Bear Den on social media or publicly post content related to your stay, your post may be visible according to the privacy settings of that platform.

8. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Retention periods may vary depending on the type of information, the purpose of collection, applicable laws, and business needs.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online system, email, text message, or electronic storage method is completely secure. We cannot guarantee absolute security.

You are responsible for using secure devices, protecting your own accounts, and communicating carefully when sending personal information online.

10. Your Privacy Choices

Depending on where you live and which laws apply, you may have the right to:

To make a privacy request, contact us using the information listed in the "Contact Us" section below.

We may need to verify your identity before fulfilling a request. We may deny or limit a request where permitted by law, including when information must be retained for legal, tax, safety, security, insurance, dispute resolution, or booking record purposes.

11. Indiana Privacy Rights

If the Indiana Consumer Data Protection Act applies to our business and to your personal information, Indiana residents may have rights under that law, including rights to access, correct, delete, obtain a portable copy of certain personal data, and opt out of certain processing such as targeted advertising, sale of personal data, or certain profiling.

We do not knowingly sell personal data for monetary consideration. If we later use targeted advertising or sell personal data as defined by applicable law, we will update this Privacy Policy and provide required opt-out rights.

To exercise Indiana privacy rights, contact us at:

Email: [INSERT PRIVACY EMAIL]

Phone: [INSERT PHONE NUMBER]

Mailing Address: [INSERT MAILING ADDRESS OR BUSINESS ADDRESS]

If your request is denied and applicable law gives you a right to appeal, you may appeal by replying to our response or contacting us with the subject line "Privacy Appeal."

12. Other State Privacy Rights

Residents of certain states may have additional privacy rights under applicable state privacy laws. Where required, we will honor those rights.

If you believe a state privacy law applies to your request, please include your state of residence and the nature of your request when contacting us.

13. Do Not Track and Global Privacy Controls

Some browsers offer "Do Not Track" or similar signals. Because there is no single industry standard for all such signals, our website may not respond to every browser-based Do Not Track signal.

If required by applicable law, we will honor recognized opt-out preference signals for covered activities, such as certain targeted advertising or sale of personal information.

14. Third-Party Links and Platforms

Our website may link to third-party websites, tools, maps, payment platforms, social media platforms, booking tools, or other services. We are not responsible for the privacy practices, security, content, or policies of third-party platforms.

You should review the privacy policies of any third-party services you use.

15. Exact Property Address and Guest Information

Avanti The Bear Den is a private property. Exact address and arrival details may be provided only to confirmed guests or as otherwise determined by the property.

Guests should not publicly post private address details, access instructions, gate codes, restricted area information, or other information that could compromise guest, staff, animal, or property safety.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Your continued use of the website or services after an updated Privacy Policy is posted means you acknowledge the updated policy.

17. Contact Us

For privacy questions, requests, or concerns, contact us at:

Avanti The Bear Den

Crown Point, Indiana

Email: [INSERT PRIVACY EMAIL]

Phone: [INSERT PHONE NUMBER]

Mailing Address: [INSERT MAILING ADDRESS OR BUSINESS ADDRESS]

Website: [FINAL WEBSITE URL]